Checkout Policies
At Stain’D Art, we strive to provide a smooth and secure checkout experience for our valued customers. Please take a moment to familiarize yourself with our checkout policy.
1. Payment Options:
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We accept the following payment methods
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Credit Cards ( Visa, MasterCard, AmericanExpress, Discover )
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Bank Transfers (For select orders)
2. Billing Information: When you make a purchase, please ensure that your billing information, including your name, billing address, and payment details is accurate and up-to-date. Inaccurate information may result in payment processing delays or order cancellations.
3. Order Confirmation: Upon completing your purchase, you will receive an email confirmation that includes a summary of your order, including the artwork’s details, price, and any applicable taxes or shipping fees. Please review this information carefully and contact us immediately if you notice any discrepancies.
4. Shipping Information: We offer various shipping options, and the cost and estimated delivery times will be provided during the checkout process. Please ensure that your shipping address is accurate and complete to avoid delivery issues.
5. Sales Tax: Sales tax may be applicable to your order based on your location and the nature of the artwork purchased. The calculated sales tax will be displayed during checkout.
6. All Sales Are Final: At Stain’D, we take pride in delivering high-quality work to our customers. Due to the unique one-of-a-kind pieces created, all sales are considered final. We do not accept returns, refunds, or exchanges unless the artwork arrives damaged. In the rare event your artwork does arrive damaged, please contact staindartworks@gmail.com within 5 days of receiving your order. 6.2 Provide clear photos of the damaged piece along with packaging. 6.3 We will assess the situation and, if applicable, arrange a replacement or refund at no additional cost to you.
7. Order Changes and Cancellations: Orders cannot be changed or canceled once they have been processed and shipped. Please review your order carefully before completing the checkout.
8. Security and Privacy: We prioritize the security of your payment information and personal data. Our checkout process is secured with industry-standard encryption protocols to protect your sensitive information. For more details, please refer to our Privacy Policy.
9. Contact Us: If you encounter any issues during the checkout process, have questions about payment, or need assistance with your order, please contact staindartworks@gmail.com. By proceeding with the checkout process on Stain’D Art website, you acknowledge and agree to abide by this checkout policy.
Thank you for choosing Stain’D Art for your art purchases. We appreciate your support.
Sincerely,
Terry Owens
Stain’D